Help when you need it
Learni Support
Learni is an offline-first AI and machine-learning study library for iPhone, iPad, Android, and the web.
Contact support
Report a problem or request help by email. Include your device model, operating-system version, app version, and the title of the affected entry. Do not include personal or sensitive information.
Common questions
Does reading require an internet connection?
No. The learning library and search index are included with the app. Internet access is only needed for external links and for downloading an original research-paper PDF.
A formula or entry did not load correctly
Return to the previous screen and reopen the entry. If the issue continues, close and reopen Learni, then include the entry title in a support request.
An original paper will not download
Check your connection and choose Try again. Original PDFs come from their publishers or repositories, so a source can be temporarily unavailable or can change its URL.
How do I remove a downloaded paper?
Open the paper’s Original PDF view, choose the trash button, and confirm removal. The rest of Learni’s library remains available.
How do I remove all app data?
Remove Learni from your device. The app has no account or Learni cloud profile, and downloaded papers are stored only inside the app’s private local storage. Your operating system may retain learning preferences in a device backup if you enabled backups.